The pictures are all taken in kind, due to the influence of objective factors such as light when shooting, there may be color difference, please know.
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Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ktnix.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ktnix.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
28 reviews
100% of buyers enjoyed this product!
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(23)
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Very nice and good fabric but I will order one size larger to make it perfect hahaha.
The quality is excellent for this price. Runs a little small. I have small breasts so it fit, but I should have taken a larger size. For this price, it's simply superb.
Dress is absolutely stunning only bad thing about this dress is zipper part. It looks loose and bumpy. I will exchange it for smaller size to fix the issue
Good quality but for taller girls; for my height of 156 cm, the fit in the chest was not suitable.
The dress is okay, but a bit too big.
The dress arrived quickly, the quality is excellent, everything fits perfectly, I recommend it!!! !
I'm disappointed. The dress is cool, it fits well at the hips, but there's still room for half a waist in it. It will probably need to be sewn up.
😍 😍 😍 😍 😍 😍 😍 😍 😍 😍 😍 😍 😍 😍 😍 😍 😍 😍 😍 😍 😍 😍 😍 😍 😍 😍 😍 😍 😍 😍 😍 😍
The dress turned out incredibly beautiful, I loved it, it shapes the body well.
It looks super cute
Nice. The finish is not as good as I have experienced on other occasions. But nice.
Very high-quality dress, for my measurements 92-74-97 I took size L and it squeezes the chest just a little, but the color and style are excellent.
The quality of the dress is not bad. The material is also good. padded dress. Beautifully done on the back. The quality of the dress is not bad. The material is also good. The dress is lined. The back is well made.
The dresses are great!
Very pretty
Everything arrived great and super fast!
The fabric is super good, the yellow color is cute, it's not bright yellow so that adds a lot of value. I recommend it, it's the same as Zara's but much cheaper.
I have an S, I ordered an M, and it's quite tight in hips and chest, it fits just right.
Quality for the money, I took M but L fits well.
Very pretty dress but take a size up because otherwise it's tight at the hips.
Exactly as described, just a bit too short for me, a bit awkward length, I normally wear S but took M and it fit perfectly.
Perfect
I found it cute, it fits well.
Slightly transparent but otherwise okay
I opened it and liked everything, just like in the photo. It's not a duck yellow. It's a normal yellow. The size is fine, but a little loose at the waist, I have 4 cm left over.