Frequently Asked Questions

Standard shipping within the United States costs $4.99 USD. Estimated total delivery time is 6–11 business days, including 1–3 business days for processing after payment is confirmed and 5–8 business days in transit. These are estimates, not guaranteed delivery dates. Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed after 2:00 PM Chicago time (America/Chicago), on weekends, or on U.S. federal holidays begin the processing estimate on the next business day.

Standard shipping within the United States costs $4.99 USD. The shipping charge is shown at checkout before you complete your purchase.

Yes. We accept returns within 30 days of delivery. Returned items must be unused and in their original packaging. Please see our Return & Refund Policy for complete details.

Once your order has shipped, you'll receive an email with your tracking number. Tracking information may take up to 24 hours to become active.

We accept all major credit cards, PayPal, Shop Pay, and other secure payment methods available at checkout.

You can reach us anytime at support@ktnix.com. We typically respond within 1–2 business days.